After traveling the world for more than 24 years, Jake and Damon formed Travelcation, a personal concierge travel service without the additional costs you would find elsewhere.
Our philosophy is to build genuine relationships that turns customers into friends. We want to pass on our knowledge, experience and share our passion for travel with our friends. That’s why we say...
‘See the world the way we do!”
As our team grew so did our offering now under four distinct brands: Travelcation, Backroads Australia, Backroads New Zealand and Vagaytion. Each of our brands still maintain the same core values of a travel company, which genuinely cares for our friends, and passes on our highly valued knowledge to offer unique travel experience like only a friend could.
The Travelcation Group is a collective of four brands:
We never go anywhere without our mobile phone. It is our tour guide, travel agency, best restaurant locator, maps and more. The Travelcation Group brings all your documentations to your Mobile phone. Gone are the days of paper documents. We believe your itinerary and all documentations for your trip should be available in the palm of your hand at all time.
When you book with the Travelcation Group, this is exactly what you will get, an interactive travel document app with flights updates and notification, trip notes, the ability to add in your own bookings and notes and group messaging.
For our partners, we can also co-brand so your customers will see your branding when they turn on the app. We just want to make your lives easier!
Plant a Tree Program
More people than ever are traveling and seeing this amazing world. The Travelcation Group is taking responsibility to promote ecotourism and minimise the carbon footprint of our travellers. In partnership with Carbon Neutral, we are committed to planting one tree for every booking we make. Together we can leave the earth in a better place than we found it.
Meet the team
WHAT MAKES US DIFFERENT?
Arranging travel can be stressful but it doesn’t have to be. Our values are centered around providing the best customer service, we will ensure you get the best possible experience right from the first point of contact because your happiness matters and because we care, we will do everything in our power to make sure you have the best experience both booking and on holiday.
With exclusive deals on flights, accommodation and sightseeing, backed by Travel Partners under the umbrella of the Flight Centre Travel Group, not only do you get competitive pricing you also get a personal travel concierge that will make sure your holiday is perfect every step of the way.
No one cares more about your trip than Travelcation. That's why we are always available for you no matter what, And with our Travelcation app, you know we're always there to assist.
With over 15 years experience booking travel and visits to most of the globe, we know the tricks of the trade to get you not only the best itineraries but can also give personal travel advice. We are also ATAS accredited so you know you’re in good hands.
We are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Travel Weekly top 50 travel agent
Travel adviser of the year
New business of the year
Just to name a few...